Families in California with loved ones in nursing homes may be curious as to how nursing homes are evaluated. Nursing homes are generally evaluated by the Licensing and Certification Division of the California Department of Public Health, and evaluations are composed of multiple parts.
The Licensing and Certification Division is required to survey a nursing home facility at least every two years under California state law. A facility may also be surveyed after a complaint is made against it. Typically, surveyors will look into any past complaints, past investigations and the facility's background before performing a survey.